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Great Experience with RTC. Fair pricing, on time and complete.
I had a great experience working with RTC Roofing!
When the rain and hail hit our house in August we were panic stricken. Our basement had water and hail that came to within 1 1/2 feet of the ceiling. After water was removed, we had 3 1/2 feet of hail. We called one local restoration company that took one look and said when you get the water and hail out, call us and we will remove dry wall, etc. for you. RTC responded very quickly and said here is what we can do for you, this is the time we think it will take and this is the cost. WOW!! I was impressed. The entire crew was very respectful, courteous, compassionate and kept us totally informed as to what they were doing and why. Management came often to check on progress of the melting hail as well as to make sure work was being done to our satisfaction. I would not hesitate to recommend RTC for any restoration or renovation work that needs to be done. Quality work and Quality workers!! Thanks for all your hard work. We so appreciate you.
Thanks a lot for your quick response to my needs last month, when the basement started to leak (due to the heavy rains). Your Technical team was at my house within a few hours after my call and was able to limit the damage to just one bedroom. They dried the carpet and the walls; took care of any mold concerns I had; and educated me as to what and why they were doing it. They also came back to check on things for the next three days, to make sure everything was going alright. Your administrative staff was similarly professional. Yesenia was friendly and efficient in directing my questions to the right people and coordinating information flow between my insurance company, the FEMA representative, and Scott. Scott was instrumental in handling most of my insurance concerns and I appreciate the time and effort he spent on my behalf. All in all, it was a pleasure doing business with you folks, and I'll be happy to recommend you to anyone who might need your services in the future. Thanks again!
When we discovered black mold under an oak floor that had been hidden by a previous owner by installing Pergo over the top, it wasn't pretty. As we uncovered the mess, the job became bigger than a quick repair. It became a total kitchen makeover. We called RTC Restoration and Renovation and we were on our way to a new kitchen! The mold was mitigated and reconstruction began. The subcontractors they utilized were all meticulous and very professional. We were concerned when a granite countertop was going to have to be removed and then reinstalled, but it was done before we knew it - without a hitch. The wood floor was beautifully laid and really brightened up the room. It was necessary to rebuild some of the cabinets due to the mold ruining the bottoms and that was all done well. Some of the work needed to be done after hours and that was not a problem. We highly recommend RTC Restoration and Renovation and if we have further need for remodel or renovation in the future, we will definitely call them.
After an unfortunate accident in our home involving a large amount of water starting upstairs and working its way through the wall downstairs my wife called RTC and they were there as quick a humanly possible. After arriving they quickly determined just what had to be done and got to work right away. They set up fans and heaters to dry out the walls, ceiling and carpet, tore out the linoleum in the bathroom to dry out the floor underneath it and pulled back all the carpet and padding. Once they got the walls and ceiling dry enough they made short work of tearing out the drywall and insulation. Then they took extraordinary measures to make sure there would be no chance of mold ever occurring because of this incident before insulating and hanging new drywall. The great people at RTC even got in contact with the people buying our home to re insure them that everything was being handled properly and even had them pick out the colors they wanted everything painted and pick the new linoleum for the bathroom. Because of the professionalism and timely manner RTC got the work done ensuring the sale of our house went smoothly I would recommend them for any job big or small. Thank you RTC!
My neighbor had her water heater break and all of the water in the tank came pouring through my ceiling. I called my Insurance Company and they sent out RTC Restoration to start drying out my Home. They were there within a couple of hours after I called. They were professional and explained everything to my satisfaction. I was very impressed with their service and commitment. I will highly recommend them to anyone needing these services in the future.
I wanted to share our experience with your company with you. We were first contact by Simon. Our insurance company had suggested RTC and Simon was the one. He was very informative, professional and courteous. we had been contacted by other companies but Simon was the one we trusted. There was 1 company who lied, exaggerated and hounded us, then informed us we'd be sorry after we told him we went with RTC. Your crew that delivered the material was very nice, courteous and fast. The crew to come do the roof was very professional and got right to work. I was amazed at how quickly they got it done. When I went outside I could hear they had music playing but it was so low in volume I had to really listen hard to be able to hear it. Our neighbor who went with the "other" company, that crew blasted the whole neighborhood with their music. Not necessary!! And it took them longer to get that roof done, mostly because of 3 hr. lunches and not even showing up in the middle of the job than 2 weeks later they came back to do gutters. Then at the end I've dealt with Stephanie. She has been so nice and courteous. I have never been through this experience before and she was very patient and kind. Thank you again for making this experience so rewarding because I love my new roof!
Our situation required prompt attention and an expedited installation. We were selling our home and found out we needed to put on a new roof for the buyer. With just days before closing Mike and his team got the roof installed and we were able to close! Oh and it happened right after a major hail storm so they literally dropped everything for my project. I WOULD VERY MUCH RECOMMEND THIS COMPANY!
I was skeptical about using a company from Colorado to repair my home in Cheyenne but our insurance company referred RTC and I am glad I listened to my agent! RTC did an excellent job repairing our roof, siding, gutters and window screens after the hail storm last summer. I was most impressed with the communication from your office and the interactions with your crews. The warranty that RTC and First Choice offered gave me the assurance I made the right decision. Thanks RTC!