Single-Unit Fire, Multi-Unit Smoke Recovery

The Situation

A kitchen fire in one unit was contained quickly, but smoke and soot spread vertically and laterally into nine surrounding units. The community needed a path that avoided displacing residents from non-origin units.

Our Approach

• 01

  Same-day deodorization and HEPA filtration in the nine surrounding units.

• 02

  Soft-goods cleaning and HVAC remediation to remove residual odor.

• 03

  Origin-unit construction on a sealed-off schedule.

• 04

  Single point of contact for the property, the unit owner, the residents, and the carrier.

The Result

Eight of nine surrounding units retained tenancy throughout the project. Origin unit re-leased on schedule. Property manager closed the loss with a single, consolidated documentation package.